The Anker SOLIX Solar Bank 3 Pro is an intelligent power storage system for balcony power stations with app control, emergency power function, and automatic charging optimization. For these functions to work reliably, correct hardware setup and a stable connection to the app are essential.

This article provides detailed instructions on how to install, register and configure the Solar Bank 3 Pro – and specifically addresses common Wi-Fi problems and app glitches.

👉New: Anker SOLIX Power Dock

• Connection of up to 4 solar banks

• Max. 4800 W feed-in, storage expandable up to 64,4 kWh

• Supports up to 14,4 kW solar power, direct feed-in into the home grid

• Ideal for high self-consumption such as heat pumps or electric vehicles

• Scalable and future-proof (wallbox integration planned)

With the Power Dock Larger photovoltaic systems can be realized, while the Solar Bank 3 Pro central storage and distribution of solar energy.

1. Location selection & connection of the Solarbank 3 Pro

Before you begin setting up the app, the solar bank must be correctly connected and supplied with power – either via PV modules or the power grid.

What is required:

• Anker SOLIX Solar Bank 3 Pro

• Solar panels (recommended, but optional)

• AC power cable (Schuko or Wieland)

• Smartphone with the latest Anker app (iOS/Android)

Important information about the installation location:

• Firm, level, weather-protected location (no direct rain or strong sunlight)

• No overhead mounting – the device weighs over 30 kg

• Ensure adequate ventilation

Connection sequence:

1. Connect PV modules to the DC input (if available)

2. Connect to the AC mains

3. Device starts automatically, LED lights up white (ready for use)

Note:
Without a power supply (PV or grid), no connection via Bluetooth or WLAN is possible. Many Anker Solix 3 Wi-Fi problems arise from exactly this step error.

2. Download the Anker app & register an Anker account

Please note:
Products purchased through us do not require additional registration with Anker. Should you encounter any issues, you can contact Anker directly with your serial number to access customer service.

 Setting up the app is necessary to activate the intelligent mode and make settings. 

Common problems with account registration :

Step-by-step instructions:

1. Install and start the app
2. Register an account with an email address
3. Enter verification code
4. Log in and add device (“Solar Bank 3 Pro" choose)
5. Activate Bluetooth and pair device
6. Configure WLAN (2,4 GHz recommended)
7. Perform firmware update (if available)

Note: The information on this image comes from the official Anchor website.

3. After connection: Check important settings

After connecting: Check important app settings

Many Anker Solix app problems are related to outdated firmware or incomplete configuration. After a successful connection, the following points should be checked:

• Firmware update:
  If a new version is displayed, be sure to install it.

• Check power display:
  Current flow between PV, battery and grid must be visible.

• Smart plug / inverter paired?
  Devices such as smart plugs must be added separately.

• Monitor charging behavior:
  App should clearly indicate whether charging or discharging.

4. Experiences from the Anker SOLIX 3 Pro

Many users report similar challenges—especially in the initial phase. The most common problem areas:

• WiFi problems:
  Connection breaks or does not find the device → often this is due to the 5 GHz WLAN or a weak signal.

• App connection problems:
  Old app versions, slow firmware updates, or duplicate devices in the account.

• Devices appear offline:
  If the internet connection is unstable, devices appear as “offline” in the app even though they are active.

Recommended solution from practice:

• Use only 2,4 GHz Wi-Fi

• Position the router as close as possible

• Fully charge the device before connecting for the first time

• If you have problems, completely uninstall the app and reinstall it
  
  

And finally ... Well prepared is half equipped

The successful establishment of the Anker SOLIX 3 Pro is not just a question of hardware, but depends heavily on app integration and network configuration. Typical Anker SOLIX 3 Wi-Fi problems or Anker SOLIX app problems can be avoided through careful preparation and systematic setup. Those unsure about the answer will find numerous articles with solutions and practical experience.