The Anker SOLIX Solar Bank 3 Pro is considered an innovative power storage device for balcony power plants – but despite modern technology, many users report recurring problems. Anker SOLIX app problems, Connection error or Error code 222 – this article provides a structured overview of typical problems and shows concrete solutions.

 👉 To the product page of the Solarbank 3 Pro

💥 Save up to 220 € – exclusively on the Anker Solar Bank 3 E2700 Pro Storage 2.68kWh ! Simply enter the discount code anchor prime day Enter when ordering.

👉New: Anker SOLIX Power Dock

• Connection of up to 4 solar banks

• Max. 4800 W feed-in, storage expandable up to 64,4 kWh

• Supports up to 14,4 kW solar power, direct feed-in into the home grid

• Ideal for high self-consumption such as heat pumps or electric vehicles

• Scalable and future-proof (wallbox integration planned)

With the Power Dock Larger photovoltaic systems can be realized, while the Solar Bank 3 Pro central storage and distribution of solar energy.

1. Incorrect power display in the Anker app

A frequently discussed topic in connection with Anker SOLIX app problems This concerns the display of electricity production. Users report that their system displays unrealistic values—for example, 1200 W for a 900 Wp PV system.

Background:
In addition to PV yield, the app also calculates battery consumption and internal self-consumption. However, incorrect values ​​may still occur after firmware updates.

Solutions:

• Check values ​​with an external current meter (e.g. Shelly 3EM)

• Check app version for updates

• Document errors and report them to Anker Support

Note:
Not all displayed values ​​reflect physical reality. Anker SOLIX 3 Pro Problems If you want to avoid this, you should not rely solely on the app.

2. Error code 222 and 223 – frequent shutdown

Among the most common and frustrating Anker SOLIX 3 Pro problems The error codes 222 and 223 are common. These usually appear in the app shortly after commissioning.

Solutions for Anker error code 222/223:

• Have the mains voltage checked by an electrician

• Restart the solar bank, use a different socket if necessary

• Read the diagnostic information in the app carefully

• Contact support if device shuts down repeatedly

Tip:
This Anker SOLIX app problems can be resolved in many cases without replacing the device.

3. Wi-Fi connection problems with the Anker SOLIX 3 Pro

A stable connection between device and app is essential, but many users struggle with WiFi issues, e.g. the solar bank does not appear in the app or registration fails.

Typical causes:

• Too far from the router

• Interference from other radio sources (Bluetooth, microwave)

• Incompatible router settings (e.g. 5 GHz band)

Solution approaches:

• Place the solar bench closer to the router

• Use only 2,4 GHz Wi-Fi

• Restart the app or uninstall and reinstall it

• Perform a Wi-Fi reset directly on the device

Tip:
In case of persistent Anker SOLIX 3 Pro problems In larger apartments, a WiFi repeater can help.

 👉 To the product page of the Solarbank 3 Pro

4. 1200 W not activated? Regional limitation

Another common problem: The power of the Solarbank 3 Pro cannot be increased to 1200 W as advertised.

Cause:
The Anchor App automatically detects the user's region and adjusts the maximum permitted feed-in power to legal requirements.

For example:
In Austria, only 800 W feed-in is permitted – the app automatically limits this.

What to do?

• Check the region setting in the app (do not tamper with it)

• If you have any doubts, contact Anker Support

Other problems with the Solarbank Pro 3 – at a glance

Conclusion: The Solarbank Pro 3 is powerful – with a learning curve

The Anker SOLIX 3 Pro offers modern energy management for balcony power plants, but also a certain technical complexity. Anyone who has the typical Anker SOLIX app problems knows, at Error code 222 If you react correctly and set up the Wi-Fi carefully, you can exploit the full potential of the solar bank.

Tip:
Current discussions and solutions can also be found in relevant forums – many users share their experiences there. Anker SOLIX 3 Pro problems.

 👉 To the product page of the Solarbank 3 Pro

💥 Save up to 220 € – exclusively on the Anker Solar Bank 3 E2700 Pro Storage 2.68kWh ! Simply enter the discount code anchor prime day Enter when ordering.

Source reference & forum reference

The contents of this article are based on publicly available information from the official Anker SOLIX Community Forum and the Anker support platform. The following topics were particularly considered:

• User contributions on the topic “Solar Bank 3 Device Sleep”
  – Experience reports on firmware version 1.0.0.20 and automatic wake-up via smart meter
  – User: @tiger55 @ David
  – Technical assessment by @Micha (Team Anker)

• Error codes 222 & 223
  – Shared by users in the Anker SOLIX forum in the context of the Solarbank 3 Pro
  – Source: Discussion thread from June 2025

• Incorrect information about electricity generation values ​​in the app
  – Community experiences regarding deviations in PV yield display
  – Published in the Anker Forum by end users

• Wi-Fi connection problems
  – Excerpt from the official support article:
  “What can I do if my solar bench frequently loses its Wi-Fi connection?”