The Solar Bank Pro 3 from Anker is one of the most exciting products on the balcony power station market. It combines storage, emergency power function and smart control via the Solar Bank AppBut in many forums, such as the official Anker community area, users report problems – from Wi-Fi connection problem up to Anchor error code 222.

In this article we summarize what is important in Solar Bank Pro 3 can go wrong – and what you can do before you give up in frustration.

 👉 To the product page of the Solarbank 3 Pro

💥 Save up to 220 € – exclusively on the Anker Solar Bank 3 E2700 Pro Storage 2.68kWh ! Simply enter the discount code anchor prime day Enter when ordering.

1. Incorrect power display in the solar bank app

A particularly common topic among users of the Solar Bank Pro 3: The displayed generation values ​​in the Solar Bank App do not correspond to reality.

Example: A 900 Wp system shows plöadditionally üabout 1200 W power - according to the app.

What is the reason?

• The Solar Bank App In addition to the actual PV yield, it also takes into account self-consumption and battery consumption.
• After an update of the Solar Bank Pro 3 Such calculation errors can still occur in firmware.

Solution approaches:

• Check values ​​with an external ammeter
• Check the app for updates (new versions contain fixes)
• Error of the Solar Bank App Document with screenshots and report to support

Anyone who uses the Solar Bank Pro 3 If you rely heavily on the app, you should know that not all data reflects physical reality 1:1.

2. Anker error code 222 & 223 – device switches off

The infamous Anchor error code 222 (overvoltage) and its twin, error code 223 (undervoltage), are among the most common error messages in Solar Bank Pro 3.

The error message usually appears in the Solar Bank App, often after only a few minutes of operation.

• Error code 222:
  Means that an overvoltage was detected between L2 and neutral conductor. This can be caused by voltage deviations in the house network.
• Error code 223:
  Means the opposite – undervoltage on the same line.

What to do if Anker error code 222 or 223 occurs?

• Check mains voltage (if necessary, have an electrician check it)
• Restart device, test another socket
• Solar Bank App usually shows additional diagnostic information – read these carefully
• If the Solar Bank Pro 3 shuts down permanently: Contact support

These errors are annoying – but in many cases can be solved without returning the device.

3. Wi-Fi connection problem with the Solarbank Pro 3

A functioning WLAN is the basis for any smart control – and therefore also for the Solar Bank AppUnfortunately, many users report a Wi-Fi connection problem: The Solar Bank Pro 3 does not appear in the app, the connection is interrupted or the login fails.

Typical causes of a Wi-Fi connection problem:

• Too great a distance between router and device
• Walls, radio interference (microwaves, Bluetooth)
• Router configuration (e.g. B. automatic channel selection) incompatible

Solutions for Wi-Fi problems:

• Solar Bank Pro 3 move closer to the router
• Check Wi-Fi signal strength (at least 3 bars)
• Solar Bank App close completely and restart
• If necessary: ​​Perform a WLAN reset on the device

Tip: If you are familiar with the Solar Bank Pro 3 If you have persistent connection problems, you may also want to consider using a Wi-Fi repeater – especially if you have thick walls or larger apartments.

 👉 To the product page of the Solarbank 3 Pro

4. 1200W not activatable? – Regional limitation

Some users of the Solar Bank Pro 3 report that they cannot increase the power to 1200 W erhöhen köthe nn - although this is stated in the product description.

Why?
The Solar Bank App automatically detects your region and complies with local legal requirements. In countries like Austria, for example, B. only one feed-in up to 800 W allowed.

What to do?

• Check the region setting in the app (do not tamper with it!)
• If you have any doubts, contact Anker Support

Other problems with the Solarbank Pro 3 – at a glance

Conclusion: The Solarbank Pro 3 is worth it – with know-how

The Solar Bank Pro 3 is a well-thought-out product with a lot of potential, but also with a steep learning curve. Solar Bank App understands, at a Wi-Fi connection problem stay calm and Anchor error code 222 correctly, can benefit in the long term from a stable and flexible balcony power plant.

 👉 To the product page of the Solarbank 3 Pro

💥 Save up to 220 € – exclusively on the Anker Solar Bank 3 E2700 Pro Storage 2.68kWh ! Simply enter the discount code anchor prime day Enter when ordering.

Source reference & forum reference

The contents of this article are based on publicly available information from the official Anker SOLIX Community Forum and the Anker support platform. The following topics were particularly considered:

• User contributions on the topic “Solar Bank 3 Device Sleep”
  – Experience reports on firmware version 1.0.0.20 and automatic wake-up via smart meter
  – User: @tiger55 @ David
  – Technical assessment by @Micha (Team Anker)

• Error codes 222 & 223
  – Shared by users in the Anker SOLIX forum in the context of the Solarbank 3 Pro
  – Source: Discussion thread from June 2025

• Incorrect information about electricity generation values ​​in the app
  – Community experiences regarding deviations in PV yield display
  – Published in the Anker Forum by end users

• Wi-Fi connection problems
  – Excerpt from the official support article:
  “What can I do if my solar bench frequently loses its Wi-Fi connection?”