Preise für
Discount for bank transfers
The price displayed in the shop does not yet include the discount. The discount will be applied to your invoice after you place your order.
MINI POWER SERVICE
First, select the brand of your product. We will show you the appropriate manufacturer contact information and what details we need for further processing.
01 · Select brand
02 · Contact manufacturer
ANCHOR SOLIX
First, contact the [company name] with your proof of purchase, a description of the fault, and the serial number. Anker SOLIX Support. If you do not receive a response or a satisfactory solution, then report the case to Mini Power.
ZENDURE
Contact Zendure including proof of purchase, description of the fault, serial number and the email address with which the product was registered.
ECO FLOW
First, report the problem to EcoFlow European Support. Provide the model, serial number, proof of purchase, and a detailed description of the fault.
HOYMILES
Contact Hoymiles German support with the product name, serial number, proof of purchase, and a description of the problem. In the form, you must also indicate whether the product is accessible online and whether a Data Transfer Unit (DTU) is available.
MARSTEK
Start your technical support request via European Marstek Support or directly in the MARSTEK app. Please provide the product name, serial number, proof of purchase, and a detailed description of the fault.
TIGO ENERGY
First, open a support request with Tigo and have your system data, serial number, proof of purchase and error description ready.
RENEPV
Contact RENEPV with your proof of purchase, product name, and a detailed description of the defect. Upload clear photos of the damaged product for processing by Mini Power.
HUAWEI FUSIONSOLAR
Use the Huawei FusionSolar service and have your proof of purchase, a description of the problem, and the product serial number ready. If you do not receive a response or a satisfactory solution, report the case to Mini Power.
Contact manufacturer
Initiate a technical review.
Document your response
Save the response and product data.
Mini Power inform
Submit the complete form.
03 · Send case to Mini Power
Use this form if the manufacturer does not respond or offer a satisfactory solution. All with Fields marked with an asterisk are mandatory.
Your information will be forwarded directly to our after-sales team and – depending on the selected brand – to the relevant manufacturer or service partner. A copy of the email will be sent to the email address you provided (CC'd). Therefore, please check that all information is correct, complete, and consistent.
For Anker We also need:
Always required
The data will be forwarded exclusively to the responsible recipients for processing your warranty claim and as a Cc copy to your mandatory email address. Please do not upload any identification or payment information.
DE
EN
DE
FR
HU
RO
ES
